About Us

Jona is on a mission to reveal the relationship between our gut microbiome and health. Microbiome science has been exploding over the last decade with thousands of scientific studies showing the link to human health including GI conditions, autoimmune conditions, oncology, metabolic disease, athletic performance, longevity, depression, anxiety, Parkinson’s Disease and more. Yet, so far the microbiome has been too complex and the science too fast moving to benefit patients in practice.

Jona has developed transformative AI technology to analyze an individual's microbiome, interpret the results, and summarize what is known today about that individual's microbiome profile based on the scientific literature. With actionable insights and recommendations, individual's can get to the root source of understanding their health, alleviate symptoms, and prevent chronic disease.

We believe that fully realizing the microbiome in medicine will create whole new diagnostics, change patient pathways, develop new therapeutic classes, alter our food supply, and extend human longevity.


About the Role

Head of Customer Success

Location: Remote | Full-Time

At Jona, we’re transforming how clinicians and consumers understand and optimize their gut microbiome. Our AI-powered platform decodes complex microbiome data and translates it into actionable insights—supporting better outcomes, stronger immunity and longer healthspans.

We’re looking for a hands-on Head of Customer Success with experience in functional medicine, concierge medicine, wellness, longevity, health tech or a related field. This person will play a pivotal role in guiding both physicians and individuals to get the most value out of Jona’s platform.

What You’ll Do